Privacy policy

Introduction

'Diag QVT' (hereinafter 'we', 'our' or 'us') is committed to ensuring the confidentiality of personal information of users of diagqvt.fr (the 'Site'). This privacy policy transparently describes the types of personal information we collect, the ways in which we use, share and protect it, as well as your rights regarding data protection.

1. Information we collect

We may collect and process the following categories of personal data:

• Identification data: Name, email address, phone number,
• Connection data: IP address, browser type, operating system, etc.
• Other data: Socio-professional data, geographic location, user preferences, etc.

2. Collection methods

We collect your personal data in the following situations:

• When you fill out forms on our Site or our application,
• When you create an account or subscribe to our newsletter,
• During your interactions with our Site or our application,
• When you accept the use of cookies or other tracking technologies to record your activity on our Site.

3. Use of data

We use your personal data in order to:

• Provide, personalize and improve our services,
• Analyze the use of our Site to better understand your needs and optimize your experience,
• Meet our legal obligations and ensure the protection of our rights.

4. Data sharing

Your personal data is only shared with the following third parties as part of the provision of our services:

• Service providers: Hosting, email marketing services, payment processing,
• Business partners: The results of your questionnaires may be shared in an anonymized manner, with your prior consent,
• Legal authorities: If required by law or to defend our rights.

5. Cookies and similar technologies

We use cookies for the following purposes:

• Improve user experience and personalize your browsing on our Site,
• Analyze usage statistics for optimization purposes (via services like Google Analytics).

6. Data retention

We retain your personal data only for the duration necessary to achieve the objectives described in this policy, unless a longer retention period is required by law. Questionnaire responses are stored on the user's mobile application, in anonymized form. Data is deleted from our servers after three months, at the end of the client contract, unless a backup has been made by the client. If the contract is not renewed, the application will be locked and data will be automatically deleted after 45 days.

7. Users' rights

In accordance with data protection laws, you have the following rights:

• Right of access: Request access to your personal data,
• Right to rectification: Correct inaccurate or incomplete data,
• Right to erasure: Request deletion of your personal data,
• Right to object: Refuse the processing of your data for direct marketing purposes,
• Right to data portability: Receive your data in a structured and commonly used format.

To exercise these rights, please contact us at the following address: contact@diagqvt.fr.

8. Data security

The collaborator (end user) will have no 'moral' existence other than on their smartphone. Their identity will be transformed into an identifier on the data storage tool for management. These identifiers are generated in a timeless series. At the first opening of the application to identify themselves, the collaborator benefits from a magic link system to meet the highest security standards. This system will create a unique and anonymized identifier to access the questionnaire. In case of a complaint for misuse of the application and non-compliance with the user charter by a collaborator, only the publisher (the company MAM Sport Santé through its technical manager Mr. Jarry Antoine) will be able to link an account to an identity. This data will be stored in another database, on another server. No data will be stored internally. The publisher will therefore be the only one able to access this information and will be the only one able to transmit information directly to the courts and only in the event of a requisition.

9. International data transfer

If your data is transferred outside the European Economic Area (EEA), we ensure that these transfers are carried out in compliance with applicable laws, with appropriate safeguards.

10. Changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page, with an update date indicated at the top of the document. If the changes are significant, we will inform you via an email or a notice on our Site.

11. Contact

If you have any questions or concerns about this privacy policy, or about how we process your personal data, please contact us at:

contact@diagqvt.fr
5 rue Victor Bonhommet
72000 Le Mans